Gym Assistance
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How we work — from design to handover in 4–8 weeks

A clear 5-step process for delivering your gym — from first call to handover. You know what's happening and when. No surprises, constant contact.

  • 5 clear steps — schedule visible from the start
  • 3D design before any purchase decision
  • One project manager throughout
  • Delivery date written in the contract — not promised verbally

We know the first question is: how does this work in practice?

Instead of vague assurances — a specific description of the process. How long each stage takes and what you know at each step.


Step 1: Free consultation — day 1–3

We start with a conversation — by phone or in a meeting. We want to know:

You pay nothing at this stage. We want to understand your needs so we can propose something sensible.

Timeline: within 1 working day of contact


Step 2: Design and quotation — day 4–10

Based on the conversation and a plan of the space (or on-site measurements) we prepare:

The quote is transparent: you know what you’re paying for. No “other” or “additional cost” line items.

Timeline: 5–7 working days from receiving your details


Step 3: Decision and contract — day 10–14

We go through the design together — you can change things, ask questions, request alternatives. When you’re ready, we sign a contract with a schedule and a delivery date.

We require a deposit (typically 40–50% of the project value). The balance is paid on handover.

Timeline: dependent on you — no pressure


Step 4: Production — week 2–7

Depending on the project type:

Project typeLead time
Home gym (room conversion)2–4 weeks
Container gym Gym Box4–8 weeks
PT studio or commercial facility4–8 weeks
Hotel or developer project6–12 weeks

During this time: we order equipment, prepare structural elements (container gyms), coordinate delivery and services. You’re in constant contact with your project manager.


Step 5: Installation and handover — 1–3 days

Our installation crew arrives on site. We install the equipment, lay the flooring, test all devices. We brief you on operation and hand over warranty documentation.

Formal handover — you sign a protocol when everything works and looks like the design.

Your gym is ready. Train.


What happens after handover?

We don’t disappear. Throughout the warranty period (minimum 24 months) we respond to every fault. For B2B clients we offer service agreements with scheduled inspections.


FAQ

Can I change the design after signing the contract? Minor changes (e.g. swapping one piece of equipment) — yes, at no cost. Major changes affecting the schedule and quote — to be agreed.

What if delivery is delayed? The contract specifies the delivery date and the consequences of any delay on our side. Delays caused by overseas equipment supply do happen — we let you know in advance and propose alternatives.

Do you come for on-site measurements before quoting? In and around Warsaw — as standard. For locations further away (including the UK, Ireland and DACH region) a plan with dimensions is enough (you can take it on your phone) or an architectural drawing.

Can I buy some of the equipment myself and only commission installation? Yes, although we prefer end-to-end delivery. For installation of client-supplied equipment we quote the installation service separately.

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